![]() ![]() RMM is deployed by installing an “agent” on the endpoint that feeds information about the health and status of that endpoint back to the managed service provider. Also known as network management, RMM platforms allow MSPs to remotely monitor client networks, computers and other endpoints. Remote Monitoring and Management (RMM) tools are used by managed service providers and corporate IT departments to provide help desk support, and monitor and patch machines. What is Remote Monitoring and Management (RMM)? But there are still lessons to be learned and other companies you do business with may have been impacted. That means Aeko clients are not directly impacted by this breach. As a cyber security and managed service provider, Aeko Technologies does provide RMM to clients, but does not use Kaseya VSA to do so. By now you have likely heard of the ransomware breach experienced by thousands of companies that use the Kaseya VSA Remote Monitoring and Management (RMM) product.
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